Walk-In for Process Associates for US Outbound Process

Job Title : Walk-In for Process Associates for US Outbound Process
Job Function : Operations/Customer Service/Telecalling/Backend
Specialization : Telemarketing
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Qualification : School & Graduation - B.A., B.Com, B.Sc
Experience : 1 - 3
Location : Gurgaon
Key Skills : Process Associate,Call Centre Outbound,Outbound Calls


JOB DESCRIPTION :
Making outbound calls to US consumers for various services such as debt settlement, credit cards, collections etc (Depending upon the process).
Selling while Answering inbound calls from consumers responding to TV/Radio ads by company.
Following up with customers who shows interest in services to close the files or to take further information.
Cold calling few hours every day to generate new leads using predictive dialer.
Managing list of interested customers to follow up in future or at requested call back time.

Desired candidate profile:

Willing to work in US shifts.
Must have basic computer knowledge.
Must have very good written and spoken English with Neutral/US accent.
Should be Self motivator and sales oriented.
Should be able to work under pressure for monthly sales target.
Should be willing to accept challenges regarding sales on weekly/bi weekly/monthly basis.
COMPANY DESCRIPTION :
Impressive BPO was founded in 2006 by a team of professionals with significant experience in but not limited to Outsourcing, Customer service and collections We also closely aligned with respected experts in lead generation, outbound calling as well as professionals experts in telemarketing.
The success of Impressive BPO is based on willingness to go the extra mile to ensure that our clients get best of servicing when they rely on company off shores.
Our team is committed to treating each client like they are our only client which means an incredibly high level of personal service.
Impressive BPO currently offers following services and is always looking to research new markets to provide other services:
Customer Support
Lead generation
Back-end processing
Collections. (First party and third party)
Mortgage Services
CONTACT INFORMATION :
Address : Plot No. 698, Udyog Vihar Phase 5 Gurgaon 122016 Haryana
Phone : +91-9999692889