Job Function : Operations/Customer Service/Telecalling/Backend
Specialization : Customer Service (Voice),Operations,Other Customer Service
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Qualification : Post Graduation - Others -Post Graduate (Others -Any Specialization)
School & Graduation - Others -Graduate (Others -Any Specialization)
Experience : 3 - 6
Level : Middle - Manager, Assistant Manager
Location : Indore
Key Skills : "BPO", "Telecom"
JOB DESCRIPTION :
Job Description
- Implementing Process Improvements, coordinating with the operation improvement team to build effective audit mechanisms & procedures to improve the overall service operation
Additional Information:
Desired Candidate Profile
Strong organizational, planning and analytical skills.
Ability to motivate the Team and ensure targets are achieved.
Good Interpersonal skills with an eye for detail and an attitude oriented towards people, processes and technology
ADDITIONAL INFORMATION :
Any Specialization
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