Job Function : Operations/Customer Service/Telecalling/Backend
Specialization : Customer Service (Web)
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Qualification : Post Graduation - Any Post Graduate
School & Graduation - Any Graduate
Experience : 0 - 1
Location : Delhi ,Delhi/ NCR ,Ghaziabad ,Noida/ Greater Noida
Key Skills : chat support / web support /non voice
JOB DESCRIPTION :
Description:
Deliver efficient, effective, professional and courteous service to intermediaries and customers
Address all customer and agent requests and queries within established timeframes and service levels
Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
Be proactive towards service level timelines and quality metrics as defined in the delivery model
Analyzing problems & Providing Solutions
Candidate should be ready for rotational shifts and offs.
Candidate should be responsible and dependable.
Should be team member in his/her existing profile.
Should have Analytical skills.
Typing Speed should be 32/98%.
keen interest in online games.
Walk in Interview : -
Date & Timings:
May 13th
Time : 2:00 PM to 4:00PM
Venue: A-37, Sector - 60 Noida
Contact Person: Manvi Pareek
0120-6688055,6688056,6688057
COMPANY DESCRIPTION :
iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fortune 500 companies around the world.
IEnergizer has state-of-the-art campus at Noida spread over 1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court for badminton, table tennis and front/back lawn for sports.
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