Job Function : IT/Telecom - Software
Specialization : Network Administration,System Administration
Industry : IT-Hardware/Networking, IT-Software
Qualification : School & Graduation - BE/B.Tech (Computers )
Experience : 1 - 3
Location : Hyderabad/ Secunderabad
Key Skills : "troubleshooting","network specialist","Desktop Troubleshooting"
JOB DESCRIPTION :
Jobdescription
# This is a level 1.5 support, where the the requirement would be to trouble shoot the users issues by taking remote control of the users machine in place of Local deskside support.
# 12+ months in experience IT helpdesk Profile
# 12+ months in experience IT helpdesk Profile
Required
Bachelor's Degree in Information Technology
Communication Skills : Applied
Problem Solving Skills : Applied
Presentation Skills : Applied
Team Work : Applied
Writing Skills : Applied
English: Fluent
Additionalinformation
# Outlook Troubleshooting
# MS Office
# O/S Troubleshooting
# English: Fluent
# PBC 1, 2+, 2"
COMPANY DESCRIPTION :
IBM has been present in India since 1992 Since inception, IBM in India has expanded its operations considerably with regional headquarters in Bangalore and offices in 14 cities including regional offices in New Delhi, Mumbai, Kolkata and Chennai. Today, the company has established itself as one of the leaders in the Indian Information Technology (IT) Industry.
IBM has set the agenda for the industry with 'on demand business' - a kind of transformation where an organisation changes the way it operates and reduces costs; serving customers better, reducing risks and improving speed and agility in the marketplace. IBM is already working with customers to transform them into 'on demand' businesses. IBM is the only company in the world that offers end-to-end solutions to the customers from hardware to software, services and consulting. Linux support further enhances IBM's e-business infrastructure enabler capability.
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