Inside Sales Representative in mcafee

McAfee, Inc., (NYSE: MFE) headquartered in Santa Clara, California and the global leader in Intrusion Prevention and Security Risk Management, delivers proactive and proven solutions and services that secure systems and networks around the world. With its unmatched security expertise and commitment to innovation, McAfee empowers home users, businesses, the public sector, and service providers with the ability to block attacks, prevent disruptions, and continuously track and improve their security. Please visit www.mcafee.com to know more.

McAfee India Center (MIC) based out of Bangalore, is a key McAfee hub with strategic import and global outlook. MIC offers exciting career opportunities for bright talent interested in developing and supporting pioneering security products and solutions around the world.

Designation Inside Sales Representative - 1 Opening(s)
Job Description

Responsibilities:

Responsible for professionally representing McAfee, have candid discussion with the customers about McAfee and its products, coverting potential customers to qualified Sales Opportunity.

Effectively respond to customer queries and ensure exceptional customer satisfaction and levels of service

Maintain a healthy customer database.

Will be responsible for producing metrics, ensuring high quality of customer service.

Ensure all procedures are documented and communicated.


Desired Profile

Qualifications

Graduate with 2-4 years of work experience in the ITES industry with the rent experience being in an Outbound Process

Prior work experience in a similar role as a customer service executive for US/ UK regions is essential

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Must have the ability to communicate effectively and engage the customers interest and attention for long durations

Knowledge in sales back end process is required.

Proficient in Microsoft Office Products, such as Word, Excel and Power Point

Must have had account qualification & account management experience

Willing to work in varied shifts.


Experience 2 - 4 Years
Industry Type IT-Software/ Software Services
Role Sales Exec./Officer
Functional Area Sales, BD
Education UG - Any Graduate
PG - Any PG Course
Location Bengaluru/Bangalore
Keywords Sales, Inside Sales, Customer Service, Account Management, Inside Sales Representative
Contact HR
McAfee Software (India) Pvt Ltd
Website http://www.mcafee.com
Reference 867247