Team Leader - Voice Process

Job Title : Team Leader - Voice Process
Job Function : Operations/Customer Service/Telecalling/Backend
Specialization : Customer Service (Voice)
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Qualification : Post Graduation - Any Post Graduate
School & Graduation - Any Graduate
Experience : 2 - 4
Location : Indore
Key Skills : Good Communication


JOB DESCRIPTION :
Independently managing a team of telecallers.
targets and delivery.
Managing the Data.
Controlling Attrition, Motivating the team members.
Reporting on a daily basis to the Manager.
also responsible for quality building and customer satisfaction
Team building,team motivation,team attrition control,team grooming.
COMPANY DESCRIPTION :
into BPO.........................................
CONTACT INFORMATION :
Address : 317-Apolo tower 2 MG road Indore MP
Phone : 0731-6679410